Effective Date: 28/05/2025
At Samay Communication, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website or visiting our store.
1. Information We Collect
We may collect the following types of personal and non-personal information:
- Name, email address, phone number
- Billing and shipping address
- Purchase history and preferences
- Communication and support queries
2. How We Use Your Information
Your information is used for:
- Processing and delivering your orders
- Providing customer support
- Sending order confirmations and updates
- Improving our website and services
- Sending promotional messages (only with your consent)
3. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share it with:
- Trusted delivery partners to complete your orders
- Payment gateways (e.g., Razor pay, Paytm) to process payments
- Legal authorities if required by law
4. Data Security
We take your privacy seriously. All personal information is stored securely and protected against unauthorized access using encryption, firewall, and other industry-standard safeguards.
5. Cookies
We may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve site functionality. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Opt out of marketing emails at any time
- Request data deletion (subject to legal limitations)
7. Third-Party Links
Our website may contain links to other websites (e.g., Instagram, Facebook). We are not responsible for the privacy policies of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted here with a revised date.
9. Contact Us
If you have questions or concerns about this policy, contact us at:
📞 9859937053
📍 Barama–Mushalpur Road, Barama, Assam – 781346